Phlebotomy/blood tests

The phlebotomy service at our Children’s Hospital is based within Main Outpatients, supporting outpatient clinics and local GP services with both blood tests. The Phlebotomy team also provide an inpatient ward service twice a day (Monday to Friday). Ticket allocation can be finished at an earlier time subject to the demand on the service that day.

Having a blood test

When arriving at the Main Outpatients department, you should take a ticket from the ‘ticket dispenser’ which is located on the wall near the inpatient pharmacy. Once your ticket number is called to have the blood test, follow the ‘coloured feet’ to the designated room where the phlebotomist will see you.

To help ease the fear for anxious children, it is possible to apply a local anaesthetic (ametop cream or spray) which is used to numb the skin and reduce pain before a procedure. It does take approximately 30 minutes for the area to become numb, when using the cream. Prior to the blood test if you prefer to use the ametop spray, the result is instantaneous ‘freezing’. The cream can be used for children aged one month and over, and the spray is for children aged five and over.

Please speak to a phlebotomist on arrival to discuss if you require either cream or spray.

During busier times, for example during the school holidays, there may be delays in our service. The team will make every effort to keep you informed of any delays on the day and we would ask for your patience and understanding during such times.

Opening hours

Please note the Phlebotomy department is closed for lunch every day 1.30pm-2.00pm.

  • GP patients Monday to Friday, 09.00am – 4.00pm. Ticket allocation will finish at 3.45pm.
  • Monday to Friday, 9.00am to 5.00pm. Ticket allocation will finish at 4.45pm.
  • Monday to Friday, 8.30am to 9.00am for priority Tacrolimus collections.

Ticket allocation can be finished at an earlier time subject to the demand on the service that day.


It is advisable to call the Phlebotomy Department if you wish to visit after 3.00pm on 0121 333 9347/9315.

Please note the phlebotomy team do not have access to patient blood test results.