Emergency Department

Two colleagues working in BCH

Location

The Emergency Department is located on the ground floor of Parsons House, Children's Hospital.

Contact

0121 333 9510

If you need to attend our Emergency Department

  • Our Emergency Department (ED) treats children from newborn to 15 years old.
  • We do not treat any child attending after their 16th birthday. They will be redirected to an adult ED provided they are stable and safe to do so.
  • Children aged 16 and above who are under ongoing care of specialist teams at our Children's Hospital and yet to transition to adult services will continue to be seen at our Emergency Department if their presenting issue on the day relates to their ongoing care.
  • All patients under the care of Forward Thinking Birmingham who are 16 or over will be redirected to an adult ED where they can access Crisis services.
  • If you do need to attend our ED, we ask that only two people come with a child. That can be two adults or one adult/one child.

To stop any potential spread of infections, all adults visiting our Emergency Department should:

  • Wear a face mask throughout their time on site.
  • Wash hands and use the hand sanitiser provided at stations regularly while with us.
  • Respect our teams who are working hard to care for everyone during this busy period.

Thank you for your support and understanding.

Alternative to Accident & Emergency Department

There are several ways to access medical help and we ask you only to visit our Emergency Department if your child's condition is serious or life-threatening.

Walk-In Centres

For minor illnesses or injuries, you may be seen quicker at a local Walk-In Centre/Urgent Treatment Centre (UTC)

Erdington Urgent Treatment Centre

North Birmingham Urgent Treatment Centre

Solihull Urgent Treatment Centre

South Birmingham Urgent Treatment Centre

Summerfield Urgent Treatment Centre

GP Practices

General Practitioners (GPs) can offer advice, provide treatment, prescribe medication and refer you to another service if necessary. Some GP practices may be able to offer same-day and weekend appointments or home visits. 

Appointments may be face-to-face, over the phone or online.

Find a GP

NHS 111

The NHS 111 provides medical advice, self-care support, prescriptions and in some cases, book appointments. This service is available 24 hours a day, seven days a week. 

NHS 111

Pharmacies

Pharmacies can offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains.

They're also able to advise about medicines, including how to use your medicine, information about side effects or any other questions you have.

If they are unable to help you, they can refer you to a GP or other health professionals.

Find a Pharmacy