Our Fertility service, which has its home at our Women’s Hospital, continues to operate, care for and support our women, men and families. None of our services have been temporarily paused or changed as was necessary during the first period of national ‘lockdown’ in March 2020.
Our team is taking new referrals and personalised care/treatment for our patients will not change.
Like many others, we have faced additional challenges due to COVID-19 (coronavirus) pandemic and, throughout, our first priority has been to ensure safety for our women, families and our teams that care for them. This has meant the wait for the beginning of treatments is, for some, not yet back to the levels of pre-COVID-19 but each but every member of our dedicated Fertility Service remains by the sides of those they care.
Since last spring, we’ve invested to improve our centre and facilities to make them more ‘COVID-secure’ in line with national guidance. That building work in our Recovery Area continues and is due for completion by March. In addition, we now have a new electronic information and consent process for all of our patients, which makes delivering our care easier; limiting the amount of travel to and from our site.
We fully understand the uncertainty of the last few months will have caused additional worries and stress for our families. Our team is always happy to support and we’d ask any current patients with concerns to not hesitate in contacting our nurse advice line. This is, understandably, exceptionally busy at the moment but we’d ask those calling to leave a message if a member of our team is unable to take the call and we’ll be back in touch as soon as possible – in most cases no longer than a few hours.
Our professional support counselling for our families also remains available.
Please visit our website, which contains information, advice and answers to frequently asked questions from our families: https://bwc.nhs.uk/fertility-centre