Give us your feedback
We are constantly working to improve your experience at our hospitals - your feedback is vital to us.
Do you have a comment or a compliment for us? Or maybe you'd like to nominate a staff member for recognition?
Take the short friends and family survey
If you would like to give more in-depth feedback you can do so via telephone or email.
Contact our Patient Advice and Liaison Service (PALS) for more in-depth feedback
Contact PALS via our online form
Talk with a PALS Officer on 0121 333 8403 or email bwc.pals@nhs.net.
External feedback and health and social care advice
Healthwatch Birmingham offer advice and information on all health & social care, including GP’s and community groups.
They also offer an external feedback centre https://healthwatchbirmingham.co.uk/services/ if you would prefer this option.
You can call Healthwatch Birmingham on: 0800 652 5278 or email info@healthwatchbirmingham.co.uk