Give us your feedback

We are constantly working to improve your experience at our hospitals - your feedback is vital to us.

Do you have a comment or a compliment for us? Or maybe you'd like to nominate a staff member for recognition?

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Take the short friends and family survey

If you would like to give more in-depth feedback you can do so via telephone or email.

Contact our Patient Advice and Liaison Service (PALS) for more in-depth feedback

Contact PALS via our online form

Talk with a PALS Officer on 0121 333 8403 or email

External feedback and health and social care advice


Healthwatch Birmingham offer advice and information on all health & social care, including GP’s and community groups.

They also offer an external feedback centre  if you would prefer this option.

You can call Healthwatch Birmingham on: 0800 652 5278 or email