MyChart BWC digital patient portal passes 30k user milestone
We're delighted that our MyChart BWC digital portal, which allows patients and families, easy access to their healthcare records has recently welcomed it's 30,000th user.
Set up in May 2025 as part of the Trust's launch of its transformative electronic patient record, Taurus.
The secure online portal and app gives people quick and easy access to their health information. Users can view test results, manage appointments, attend video appointments and communicate with their healthcare team — all in one place.
Dr Ian Wacogne, Paediatric Consultant and Chief Clinical Information Officer, said: “MyChart is the next step in a true partnership between doctors and patients or parents of children being cared for at our Trust.
“We live in a digital world and we want our community to be able to interact with us smoothly and quickly online without long phone queues."
Mark Hillier, Patient Experience Manager, said: “We are delighted that MyChart has proved so popular. This is just the beginning and more features are on the way to improve the way we deliver healthcare.
"We are developing MyChart to help further reduce waiting times, improve discharge, provide better information and really put the patient and their parents or guardians in control of their healthcare.”
Over this year, our MyChart team plans to roll out many exciting features, including the ability to book an earlier appointment if someone else cancels. They are also enhancing how MyChart works with the NHS app.
Mum, Faizah, is one of the more than 30,000 users who is benefitting by using MyChart BWC. She'd previously used a version of the app elsewhere and was delighted when BWC announced it would be rolling it out.
Watch the video on our Trust YouTube channel below where she explains how it's helped her and her family positively.
To find out how to download the app, visit our dedicated webpage. On there, you’ll find guides on using MyChart and contact details for our team.