MyChart BWC
Our MyChart app and website let you securely access parts of your health record with us, giving you more control over your care.
MyChart BWC is part of our Epic electronic patient record system and is for your healthcare with our hospital and community services.
A secure online portal, MyChart BWC gives you quick and easy access to your health information. You can view test results, manage appointments, attend video appointments, and communicate with your healthcare team — all in one place.
Getting Help
If you need help, we're here for you.
Email bwc.mychart@nhs.net
If you need information in a different language or format, please contact the department your appointment is with.
Using MyChart, you can:
Find test results and letters in one easy place
Make the most out of your appointments by telling us what we need to know beforehand
Join scheduled video appointments
Keep your medical information up to date
Share your health record with your GP
Support your friends and family with proxy access
Who can use MyChart?
MyChart BWC is available to patients receiving care at our trust. Patients aged 13 and over can have their own account with parental or guardian consent. For children under 13, direct access is not available, but a parent or guardian can be granted proxy access by the clinic until the child turns 16. From age 16 onwards, proxy access for family members or caregivers requires the patient's consent.
Signing up for MyChart
How to sign up to MyChart
You can sign up to MyChart from your mobile, tablet or computer.
We'll invite you to sign up to MyChart if you have care with us.
To create a MyChart account, you will need an activation code. We might:
- Send you a code in an appointment letter, text or email
- Give you a code before or during your appointment
- Give you a code at a check-in kiosk when you come for an appointment
If you have not yet received an activation code, you can request one via an online form:
Click here to request a code for yourself if you are a patient over 16 years old.
Click here to request a code for proxy access to a MyChart account for patients under 16.
Please note that receiving a code may take up to 30 working days but may be sooner. However, if you visit us for an appointment, it may be possible to activate your MyChart account directly in the clinic.
How to log in to MyChart
From your computer
From your mobile or tablet
- Download MyChart from the App Store or Google Play .
- When you first open the app, select 'Birmingham Women's and Children's NHS Foundation Trust'.
- When you open MyChart, click 'sign up' and enter your activation code. You'll also need to add some personal details to confirm it's you.
- MyChart will ask if you want to set up two-step authentication. This is a security setting to keep your health record safe. It will check your contact details are correct and ask you to set up a username and password. Choose something secure and memorable.
- You will be asked if you want notifications sent to your mobile and email.
- Finally, you will need to read and sign the terms and conditions.
After this, you will be logged into My Chart
Please note that only appointments, results and medical history after 15 May 2025 will be displayed .
Proxy access for parents, guardians and carers
If you're a parent, guardian or carer for someone having care at one of our hospitals you can help manage a patient's care on MyChart using proxy access. This means you'll get your own MyChart login, but it will show the health information of the person you're responsible for.
If you're caring for someone under 16
- 12 years old and younger – your child cannot have their own MyChart login, but you can sign up for a MyChart account to see their health information.
- 13 to 16 years old – your child can ask for their own MyChart login. You can also ask for proxy access to see your child's health information.
Speak to your healthcare team to request proxy access. They can
send you an activation code. Once you have an activation code,
follow the steps in 'How to sign up to MyChart' to complete your
account.
If you're caring for someone over 16
Adults can give you proxy access through their MyChart account. Speak to their healthcare team to find out more.
Removing proxy access
If you have proxy access to your child's MyChart account when they turn 13, they can ask to have you removed. Their doctor will need to make this change. Proxy access will automatically be removed when your child turns 18.
Sometimes proxy access might stay in place. Your healthcare team will talk to you about this.
If you're over 16, you can change who has proxy access to your information by logging into MyChart.
Booking a phlebotomy (blood test) appointment
If your GP has asked you to book a phlebotomy (blood test) appointment with our Trust, you can do so on MyChart via this link.