Facilities

Restaurants, shops and cafés

Our site has a selection of places where you can purchase food and drinks.

Our Children’s Hospital has a restaurant located downstairs on the lower ground floor that serves cooked meals as well as cold food for breakfast and lunch every day. The Children’s Hospital also has a Costa Coffee outlet in the Conservatory area and near the main entrance, which serves hot and cold drinks and snacks.

If you are staying with us as a patient on one of our wards, you will also be served food via our ward trolleys.

We also have a shop near the main entrance selling cold drinks and snacks as well as newspapers, books and magazines.

Facilities in the local area 

The Children’s Hospital is close to the huge variety of shops and restaurants which are located in Birmingham City Centre. There are several restaurants just a two-minute walk away on Corporation Street and many more nearby. The Great Western Arcade, which houses a variety of shops and food outlets, is just a few minutes walk away, opposite Snow Hill Station.

Money

We have a free-to-use cash machine located in the main entrance corridor near the Welcome Desk.

If you are eligible and need to be reimbursed for travel expenses, our cash office is also located at the end of this corridor next to the fundraising hub.

Mobile phones and Internet access

When you are staying with us, you’re welcome to bring your own mobile phones and other electronic equipment into our hospitals and use them when you need to – you just need to make sure they’ve been tested by our electricians before plugging in any chargers or power supplies. Just ask your ward clerk and they’ll arrange this for you.

You can use your mobile phone in most areas of the hospital. On wards where there is equipment that might be affected by your phone, there will be notices asking you to switch it off.

We do ask that you are considerate about other patients on the ward, keep the sound off or use headphones and only answer or make calls in an appropriate place to limit the disturbance to others.

Charging

We have a charging point located in our Main Outpatients.

Wi-Fi

Our hospitals have guest Wi-Fi that patients and families can use. At the Children’s Hospital, you’ll need to ask your ward clerk for the Wi-Fi code. Please note that Wi-Fi speeds vary from area to area.