Contact us

If your query is about your care or treatment, or that of your child, please use the direct contact details for those involved in your care. You can usually find these on your appointment or clinic letter.

For life-threatening emergency support, please dial 999 without delay.

We’ve listed some other useful number on the right, to help you with any questions you may have. Our switchboard staff will be happy to help direct any general enquiries you might have.

Planning your journey

Get directions to our sites

Email us

Key contact emails
Contact Email More information
Appointments

To rearrange a Children's Hospital appointment please email bwc.appointments@nhs.net.

For Women's Hospital appointments please see the contact details on your letter.

 
Work Experience bwc.aspire@nhs.net Visit our work experience page
Jobs

Job references or employment verification: bwc.hrservicecentre@nhs.net

Find out more about working here or visit NHS jobs to see our vacancies.
Volunteering bwc.volunteers@nhs.net Visit our volunteering section
Fundraising and donations

Fundraising for our Children's Hospital: fundraising@bch.org.uk 

Fundraising for our Women's Hospital: fundraising@bwh.org.uk 

Find out more about our charities

Private Patients or Non-UK citizen requests bwc.privatepatientsmanager@nhs.net Read more about private patients
Patient enquiries or complaints

Enquiries or complaints at our Children's Hospital: bwc.pals@nhs.net

Enquiries or complaints at our Women's Hospital: pals@bwnft.nhs.uk

Visit our Patient Experience section or go straight to our feedback page
Access to health records bwc.accesstohealthrecords@nhs.net Call the team on 0121 333 9714
Media bwc.communications@nhs.net See our Media Centre
Other enquiries  For other general non-medical enquiries email our Communications team at bwc.web@nhs.net For more information on any of our services or departments please see our services page

Contact form

Please note: This form is for non-urgent general enquiries and is only monitored during normal office hours (Mon-Fri) by the Communications Team. For most enquiries you should contact the team you need directly if possible.

We can’t respond to medical or treatment queries.

If you’re unable to attend your appointment due to poor weather conditions, please contact the team directly by calling the number provided on your appointment letter asap.  

Please note: We’re unable to inform teams of appointment cancellations via Enquiry form submissions. 

 

Enquiry Form

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Most frequently asked for phone numbers:

Children's Hospital switchboard - 0121 333 9999

Women's Hospital switchboard - 0121 472 1377

Maternity triage - 0121 335 8220

Delivery Suite reception - 0121 627 2665

Children's Hospital appointments - 0121 333 9700

Children's Hospital Emergency Department - 0121 333 9500

Children's Hospital Medical Records (access to health records) - 0121 333 9714

Children's Hospital admission enquiries  - 0121 333 9710/8390/8395

Fundraising - 0121 333 8506 

Work Experience - please email bwc.aspire@nhs.net

Press and media  - 0121 333 8425 

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