Contact us

If your query is about your care or treatment, or that of your child, please use the direct contact details for those involved in your care. You can usually find these on your appointment or clinic letter.

For life-threatening emergency support, please dial 999 without delay.

We’ve listed some other useful number on the right, to help you with any questions you may have. Our switchboard staff will be happy to help direct any general enquiries you might have.

Planning your journey

Get directions to our sites

Visit the AccessAble page for more information about disabled access to our sites.

Email us

Email contact details
Contact Email More information
Appointments

To rearrange a Children's Hospital appointment please email bwc.appointments@nhs.net.

For Women's Hospital appointments please see the contact details on your letter.

If you’re unable to attend your appointment for any reason, please contact the team directly by calling the number provided on your appointment letter asap.  
Work Experience bwc.aspire@nhs.net Visit our work experience page
Jobs

Job references or employment verification: bwc.hrqueryinbox@nhs.net

Find out more about working here or visit NHS jobs to see our vacancies.
Volunteering bwc.volunteers@nhs.net Visit our volunteering section
Fundraising and donations

Fundraising for our Children's Hospital: fundraising@bch.org.uk

Fundraising for our Women's Hospital: bwc.fundraising@nhs.net

Find out more about our charities

Private Patients or Non-UK citizen requests bwc.privatepatientsmanager@nhs.net Read more about private patients
Patient advice and enquiries

Contact PALS form

Visit our Patient Experience section or go straight to our feedback page
Access to health records or medical notes bwc.accesstohealthrecords@nhs.net If you need access to your health records please contact the team.
Media bwc.communications@nhs.net See our Media Centre
Other enquiries  For other general non-medical enquiries about the Trust email our Communications team at bwc.communications@nhs.net For more information on any of our services or departments please see our services page

Children's Hospital phone numbers

Children's Hospital phone numbers

Children's Hospital switchboard 

0121 333 9999

Audiology

0121 333 9364/9366

admission enquiries  

0121 333 9710/8390/8395

Appointments office

0121 333 9700

Burns Centre

0121 333 8964/8965

Cardiac Outpatients reception

0121 333 9402

Cardiac Outpatients clinic

0121 333 9403

Children with Medical Complexities Team

0121 333 8838

Cleft Lip and Palate

0121 333 8235

Clinical haematology/oncology

0121 333 9282

Craniofacial

0121 333 8073

Dental

0121 333 8142

Diabetes Nurses

0121 333 9272

Diabetes Dietitians

0121 333 9273

Diabetes Administrators

0121 333 9269

Dietetics

0121 333 8020

Ear Reconstruction

0121 333 8132

Ear, Nose and Throat

0121 333 8111

Emergency Department 

0121 333 9500/9510

Eye Department

0121 333 9462

Forward Thinking Birmingham

0300 300 0099

Fundraising

0121 333 8506

Gastroenterology and Nutrition

0121 333 8705/ 0121 333 8720

Haematology (labs)

0121 333 9866 or 0121 333 9874

Hand and Upper Limb

0121 333 8285 / 0121 333 8136

Health in Mind

0121 333 8048

Heart Investigation Unit reception

0121 333 9422

KIDS/Neonatal Transfer Service

0121 333 9687

Liver Unit

0121 333 8989

Maxillofacial/Oral Surgery

0121 333 8078

Medical Records (access to health records)

0121 333 9714

Medical secretaries

0121 333 9999

Metabolics Nurses

0121 333 9962

Metabolics

0121 333 9907 or 0121 333 9908

Midlands Hearing Implant Programme

0121 204 3830

Neurophysiology

0121 333 9260

Occupational Therapy

0121 333 9480

Ocean ward

0121 333 9177

Orthopaedics

0121 333 8100

Outpatients

0121 333 9306

Paediatric Assessment Unit

0121 333 9012

Paediatric Intensive Care Unit (PICU)

0121 333 9656

Paediatric Surgery and Urology

0121 333 8094

Phlebotomy booking

0121 333 9304

Physiotherapy and Orthotics

0121 333 9480

Plastic and Reconstructive Surgery

0121 333 8129

Play and Admissions Centre

0121 333 9543

Press and media

0121 333 8425

Radiology reception

0121 333 9724

Radiology appointments

0121 333 9722

Rare Diseases

0121 333 9227

Renal/Nephrology

0121 333 9198

Rheumatology

0121 333 8208

Speech and Language Therapy

0121 333 9382

Surgical Day Care

0121 333 9166

Ward 1 (kidney)

0121 333 9208

Ward 2 (short-stay medical)

0121 333 8382

Ward 5 (short-stay surgery)

0121 333 9032/3/4

Ward 7 (general)

0121 333 9052/9053

Ward 8 (liver and small bowel)

0121 333 9066

Ward 9 (surgical)

0121 333 9082

Ward 10 (neurosurgery)

0121 333 9092

Ward 11 (infant cardiac)

0121 333 9112

Ward 12 (cardiac)

0121 333 9122

Ward 15 

0121 333 9062

Ward 17 (short stay surgery)

0121 333 6728

Ward 18 (oncology)

0121 333 9128/8674

Ward 19 (stem cell transplant)

0121 333 9135/9136

Work Experience

please email bwc.aspire@nhs.net

Women's Hospital phone numbers

Women's Hospital phone numbers
Click here to view the phone numbers for the Women's Hospital medical secretaries'

Women's Hospital switchboard 

0121 472 1377

Appointments Office
(for new appointments only

0121 335 8100

Antenatal Clinic

0121 335 8044

Birth Centre

0121 335 8218

Delivery Suite reception 

0121 335 8220

Early Pregnancy Assessment Unit (EPAU)

0121 335 8090

Fertility

0121 335 8270

Fetal Medicine

0121 335 8252

Fundraising

0121 333 8506 

Genetics

0121 335 8024

Gynaecology Admissions Office

0121 335 8121 or 0121 335 8123

Gynaecology Scan Reception

0121 335 8263

Gynaecology Outpatients 
(for follow-up appointments only)

0121 335 8102

Home birth

0121 335 8098

Human Milk Bank

0121 335 8245

Infant Feeding Team

bwc.infant-feeding@nhs.net

KIDS/Neonatal Transfer Service

0121 333 9687

Maternity triage 

03000 201 201

Maternity Day Assessment Unit

0121 335 8217

Maternity Scan’s Department (radiology)

0121 335 8260

Neonatal Intensive Care Unit reception

0121 335 8190

Outpatient Baby Clinic

0121 335 8192

Press and media  

0121 333 8425

Transitional Care ward

0121 335 8150

Ward One (Antenatal)

0121 335 8110

Ward Two (Urogynaecology)

0121 335 8120

Ward Three (Postnatal)

0121 335 8130

Ward Four (Postnatal)

0121 335 8140

Ward Seven (Gynaecology):

0121 335 8172

Ward Eight (Gynaecology):

0121 335 8180

Work Experience 

please email bwc.aspire@nhs.net