Contact us

If your query is about your care or treatment, or that of your child, please use the direct contact details for those involved in your care. You can usually find these on your appointment or clinic letter.

For life-threatening emergency support, please dial 999 without delay.

We’ve listed some other useful number on the right, to help you with any questions you may have. Our switchboard staff will be happy to help direct any general enquiries you might have.

Planning your journey

Get directions to our sites

Visit the AccessAble page for more information about disabled access to our sites.

Email us

Email contact details
Contact	Email	More information
Appointments	To rearrange a Children's Hospital appointment please email bwc.appointments@nhs.net. For Women's Hospital appointments please see the contact details on your letter.	If you’re unable to attend your appointment for any reason, please contact the team directly by calling the number provided on your appointment letter asap.
Work Experience	bwc.aspire@nhs.net	Visit our work experience page
Jobs	Job references or employment verification: bwc.hrqueryinbox@nhs.net	Find out more about working here or visit NHS jobs to see our vacancies.
Volunteering	bwc.volunteers@nhs.net	Visit our volunteering section
Fundraising and donations	Fundraising for our Children's Hospital: fundraising@bch.org.uk Fundraising for our Women's Hospital: bwc.fundraising@nhs.net	Find out more about our charities
Private Patients or Non-UK citizen requests	bwc.privatepatientsmanager@nhs.net	Read more about private patients
Patient advice and enquiries	Contact PALS form	Visit our Patient Experience section or go straight to our feedback page
Access to health records or medical notes	bwc.accesstohealthrecords@nhs.net	If you need access to your health records please contact the team.
Media	bwc.communications@nhs.net	See our Media Centre
Other enquiries	For other general non-medical enquiries about the Trust email our Communications team at bwc.communications@nhs.net	For more information on any of our services or departments please see our services page

Children's Hospital phone numbers

Children's Hospital phone numbers
Children's Hospital switchboard	0121 333 9999
Audiology	0121 333 9364/9366
admission enquiries	0121 333 9710/8390/8395
Appointments office	0121 333 9700
Burns Centre	0121 333 8964/8965
Cardiac Outpatients reception	0121 333 9402
Cardiac Outpatients clinic	0121 333 9403
Children with Medical Complexities Team	0121 333 8838
Cleft Lip and Palate	0121 333 8235
Clinical haematology/oncology	0121 333 9282
Craniofacial	0121 333 8073
Dental	0121 333 8142
Diabetes Nurses	0121 333 9272
Diabetes Dietitians	0121 333 9273
Diabetes Administrators	0121 333 9269
Dietetics	0121 333 8020
Ear Reconstruction	0121 333 8132
Ear, Nose and Throat	0121 333 8111
Emergency Department	0121 333 9500/9510
Eye Department	0121 333 9462
Forward Thinking Birmingham	0300 300 0099
Fundraising	0121 333 8506
Gastroenterology and Nutrition	0121 333 8705/ 0121 333 8720
Haematology (labs)	0121 333 9866 or 0121 333 9874
Hand and Upper Limb	0121 333 8285 / 0121 333 8136
Health in Mind	0121 333 8048
Heart Investigation Unit reception	0121 333 9422
KIDS/Neonatal Transfer Service	0121 333 9687
Liver Unit	0121 333 8989
Maxillofacial/Oral Surgery	0121 333 8078
Medical Records (access to health records)	0121 333 9714
Medical secretaries	0121 333 9999
Metabolics Nurses	0121 333 9962
Metabolics	0121 333 9907 or 0121 333 9908
Midlands Hearing Implant Programme	0121 204 3830
Neurophysiology	0121 333 9260
Occupational Therapy	0121 333 9480
Ocean ward	0121 333 9177
Orthopaedics	0121 333 8100
Outpatients	0121 333 9306
Paediatric Assessment Unit	0121 333 9012
Paediatric Intensive Care Unit (PICU)	0121 333 9656
Paediatric Surgery and Urology	0121 333 8947
Phlebotomy booking	0121 333 9304
Physiotherapy and Orthotics	0121 333 9480
Plastic and Reconstructive Surgery	0121 333 8129
Play and Admissions Centre	0121 333 9543
Press and media	0121 333 8425
Radiology reception	0121 333 9724
Radiology appointments	0121 333 9722
Rare Diseases	0121 333 9227
Renal/Nephrology	0121 333 9198
Rheumatology	0121 333 8208
Speech and Language Therapy	0121 333 9382
Surgical Day Care	0121 333 9166
Ward 1 (kidney)	0121 333 9208
Ward 2 (short-stay medical)	0121 333 8382
Ward 5 (short-stay surgery)	0121 333 9032/3/4
Ward 7 (general)	0121 333 9052/9053
Ward 8 (liver and small bowel)	0121 333 9066
Ward 9 (surgical)	0121 333 9082
Ward 10 (neurosurgery)	0121 333 9092
Ward 11 (infant cardiac)	0121 333 9112
Ward 12 (cardiac)	0121 333 9122
Ward 15	0121 333 9062
Ward 17 (short stay surgery)	0121 333 6728
Ward 18 (oncology)	0121 333 9128/8674
Ward 19 (stem cell transplant)	0121 333 9135/9136
Work Experience	please email bwc.aspire@nhs.net

Women's Hospital phone numbers

Women's Hospital phone numbers
Click here to view the phone numbers for the Women's Hospital medical secretaries'
Women's Hospital switchboard	0121 472 1377
Appointments Office (for new appointments only	0121 335 8100
Antenatal Clinic	0121 335 8044
Birth Centre	0121 335 8218
Delivery Suite reception	0121 335 8220
Early Pregnancy Assessment Unit (EPAU)	0121 335 8090
Fertility	0121 335 8270
Fetal Medicine	0121 335 8252
Fundraising	0121 333 8506
Genetics	0121 335 8024
Gynaecology Admissions Office	0121 335 8121 or 0121 335 8123
Gynaecology Scan Reception	0121 335 8263
Gynaecology Outpatients (for follow-up appointments only)	0121 335 8102
Home birth	0121 335 8098
Human Milk Bank	0121 335 8245
Infant Feeding Team	bwc.infant-feeding@nhs.net
KIDS/Neonatal Transfer Service	0121 333 9687
Maternity triage	03000 201 201
Maternity Day Assessment Unit	0121 335 8217
Maternity Scan’s Department (radiology)	0121 335 8260
Neonatal Intensive Care Unit reception	0121 335 8190
Outpatient Baby Clinic	0121 335 8192
Press and media	0121 333 8425
Transitional Care ward	0121 335 8150
Ward One (Antenatal)	0121 335 8110
Ward Two (Urogynaecology)	0121 335 8120
Ward Three (Postnatal)	0121 335 8130
Ward Four (Postnatal)	0121 335 8140
Ward Seven (Gynaecology):	0121 335 8172
Ward Eight (Gynaecology):	0121 335 8180
Work Experience	please email bwc.aspire@nhs.net