Our roles

Volunteer giving a patient a high fiveYou may choose to volunteer at the Women’s Hospital, Children’s Hospital, or both. There are also some opportunities to volunteer at our partner mental health service for 0-25s, Forward Thinking Birmingham.

We offer two programmes:

Single placement Volunteering

You should be able to commit to at least six months volunteering with regular weekly shifts of 3 hours (min 70 hours commitment) but we hope you will stay with us for much longer.

Rotational Volunteering

You should be able to commit to six months volunteering on a regular weekly basis to complete 70 hours volunteering and rotate through two pre-determined roles in that period.  You may then choose to take up one of your roles long-term through our Single Placement programme, you may apply to become a shift leader, or you may choose to stop volunteering for us.

Temporary halt of volunteering applications

You will be aware that the Government has issued guidance regarding Coronavirus and that the NHS is working hard to reduce the virus’s impact within hospitals and care settings. This has meant we have had to make the difficult decision to temporarily pause receiving applications from individuals interested in wanting to volunteer with us.

Our website will be updated as and when it is safe for us to recruit new volunteers and we hope that you will apply to join us and help make a difference to our services.

Ward Volunteers

A role for you if you like keeping busy, helping out with tasks, keeping supplies topped up and supporting busy parents and staff around the bed. Additionally, there are many play and reading opportunities at the Children’s.

Clinic Volunteers

A rewarding role for you if you like chatting to people, guiding them through the hospital experience and keeping them updated. Additionally, you would support the staff with varied tasks.

Admin and clerical support

If you are organised, happy to support behind the scenes with general admin duties and keen to get ‘stuck in’, this role may be just for you.

Meet and greet/wayfinders

As one of the first people visitors see when they enter the hospital, we need friendly, confident volunteers with good communication skills to greet and escort around the hospital.

Patient experience surveys clerk

A vital role for those who like talking to people, are organised and can ask the right questions during busy clinics to gather useful feedback.

Chaplaincy volunteers

Volunteers work with the chaplaincy team in a variety of roles, including visiting patients on the ward, prayers and hospitality in our chapel and administrative support.

Once we receive your expression of interest, we would forward your details to our Chaplaincy Team.

Breastfeeding Peer Support

A vital and specialised role, so we offer a comprehensive 20-hour training course, with an extra week for assessment. The trainer will also provide on-going mentoring and introduce you to the volunteering team.

Once we receive your expression of interest, we would forward your details to our Breastfeeding Peer Support Trainer.

Snow Angels

If you own a 4x4 vehicle and are comfortable driving in winter weather you can help our staff get to and from work safely. You need to be 18+ and have a full clean driving licence that allows you to drive in the UK. You should also own a suitable vehicle in good condition with MOT, tax and insurance

Once we receive your expression of interest, we would do basic checks and add you to our ad hoc volunteer database.

Partner volunteer opportunities

We’re also proud to have connections with various organisations and local groups who provide even more support to our hospitals. If we’re unable to find a role that fits your availability, you could try contacting one of the following:

Birmingham Children’s Hospital has its own Scout and Guide Group (Onaway) made up of dedicated leaders from local community Scout and Guide Groups. These volunteers visit patients and families on the wards on Thursday evenings to offer themed creative activities and compassionate support to patients, siblings and families. If you are a Scout and Guide Leader, Member or share their principles and would like to join this award-winning group, please complete our application form

Radio Lollipop is an international charity organisation founded in 1979 to provide care, comfort, play and entertainment for children and young people in hospitals. The service is provided entirely by volunteers who have been specially selected and trained to make a child's stay in hospital more fun and less frightening.

Run by Sociability Care, Noah’s Star is an independent charity that supports the siblings of sick and premature babies admitted to the Neonatal Unit at Birmingham Women’s Hospital. As well as being a stressful time for parents, having to spend so much time at the hospital is difficult for the siblings of preterm babies. Helping to meet the varied needs of siblings allows parents to spend more time bonding with and caring for their new baby while reducing the risk of sibling rivalry.

Pets as Therapy is a national charity that aims to enhance health and wellbeing in the community through the visits of trusted volunteers with their behaviourally-assessed animals. They provide a visiting service on wards and outpatient areas at Birmingham Children's Hospital.

The Royal Voluntary Service is a national charity that aims to offer a friendly face and someone to talk to in hospitals through its shops, cafés and trolley services. RVS volunteers provide support within the Women’s Hospital by running our coffee shop on the ground floor.

BLISS is a charity that provides volunteers to support newly-delivered mothers of premature or sick babies.

Volunteers from CLAPA (Cleft Lip and Palate Association) offer peer support to patients and their families attending Cleft Lip and Palate clinics at Birmingham Children’s Hospital.

Mothers’ Union volunteers offer listening support to parents in the chapel of Birmingham Children’s Hospital

Band members from the Salvation Army Birmingham Citadel visit the Children’s Hospital once a month on a Sunday to bring music and entertainment to patients, families and staff.

Please note that volunteering is NOT the same as work experience and there are no specific opportunities for observation of clinical procedures or facilities to shadow qualified members of staff. For work experience, please contact our Aspire team.

If you are interested in volunteering:

Apply to volunteer online

Snow Angel, Breastfeeding Peer Support and Chaplaincy applicants should complete an online Expression of Interest