Current Forward Thinking Birmingham visiting (Community Mental Health)

For outpatient attendances, a maximum of one designated family member or carer may accompany the patient for the appointment.

We have also now started screening visitors as they arrive at our sites. This team will check that the visitor policy is being adhered to, and no other members of the public will be allowed onto our sites.

What to do when you visit us (physical distancing, hygiene)

Please follow national guidelines and wear a face covering when visiting us. You can find information and guides to make your own at home here. We will also have a number of face coverings available and specially designed coverings from our Charity can be purchased either at our hospitals or online. Please also see this advice on masks infographic from Birmingham Health Partners [pdf] 333KB.

Wash your hands and dry them thoroughly when you arrive on site.

We’re making changes to how you travel around our sites. Please follow directions to your destination and signage to support physical distancing.

Metres matter – try to maintain two metres from other people whenever possible. If you can’t, keep as much space between you and the other person as you can.

Keep two metres apart animation

Support regarding special circumstances

  • Those who are exempt from wearing face masks can print the government cards to show this to staff or other patients
  • If you or the patient you are supporting has Learning disabilities, visual or hearing impairment or autism/anxiety – please let us know in advance and we will try to support you.
  • The LiveTranscribe App can be useful to download if you usually lip read – it allows live transcribing on your smartphone screen, many of our staff have downloaded it too.
  • We have ‘Dora’ Electronic Interpreter devices and in-house Interpreters to interpret for you and your carer at our hospital sites.

Remember to check the latest update on visiting restrictions. These may differ between health care settings and hospitals to suit the patient type and to help us to ensure the recommended social distancing to keep you and our staff safe.