General Equality, Diversity and Inclusion Information


Supporting our diverse patients and families is a vital part of what we do at BWC. We have a number of in-house support services that can help to point you in the right direction, but if you need further support that will better meet your needs, you can seek help from one of the services linked below. Alternatively, you can also contact our PALS department or the Patient Experience Team.

birmingham carers hub Birmingham Carers Hub is a partnership of not-for-profits who have come together under the management of Forward Carers, to deliver support and services for unpaid Carers in Birmingham.  Their fantastic partners reflect the diverse communities across Birmingham, so they can reach every carer who needs support. For more information, please click here.


birmingham forward steps Birmingham Forward Steps provide health and wellbeing services for babies and children up to five years old. Their Health Visiting teams provide health reviews and antenatal advice. They have Children’s Centres across Birmingham that offer baby groups, free baby massage, breastfeeding support, speech and language development support, family support, behaviour management, parenting education, play sessions and much, much more. For more information, please click here.

Ability Net AbilityNet offer free online resources and a network of volunteers to help individuals with any disability, or of any age, to use all kinds of digital technology.

CareChoicesCareChoices is a host of specialist services available for people with disabilities.

Easyhealth logo Easy Health stores over 390 accessible health resources. They are made for anyone who finds written information hard to understand.

healthwatch logo

Healthwatch is your health and social care champion. As an independent statutory body, Healthwatch has the power to make sure NHS leaders and other decision-makers listen to your feedback and improve standards of care. It’s really important that you share your experiences – whether good or bad, happy or sad because your feedback is helping to improve people’s lives. Visit the Healthwatch website for more information.

Send  The SEND (Special Education Needs & Disabilities) Local Offer is a single place for information, services, support and resources for children and young people aged 0-25 with additional needs. The SEND Local Offer website includes information for parents and carers, as well as specific sections for practitioners to access resources, materials and information.

Sickle Cell Society  The Sickle Cell Society is the only national charity in the UK that supports and represents people affected by a sickle cell disorder to improve their overall quality of life. The Sickle Cell Society has been working alongside healthcare professionals, parents, and people living with sickle cell to raise awareness of the disorder and support those living with it, empowering them to achieve their full potential. For more information, please click here.

NHS England - Involving families and carers with complex support needs.NHS England

The Waiting Room The Waiting Room (TWR) is a health and wellbeing directory dedicated to the people of Birmingham and Solihull. TWR provides you with links to 100’s of Birmingham and Solihull-based services that can help you take more control of your own health and wellbeing. It also provides links to key national organisations that can help you be more informed of the options available.