Female clinical worker on the phone


We have a Child Protection team at the Children’s Hospital and a Safeguarding team at the Women’s Hospital. One of our key priorities is to safeguard both our patients and our visitors. All staff are trained to be able to identify safeguarding concerns and respond appropriately in a timely manner to minimise harm. If you think or have concerns someone may be at immediate risk of danger or harm, contact the police on 999.

  • Our team is made up of professionals for safeguarding children and safeguarding adults, who have a duty of care to safeguard those in our care
  • We aim to ensure that all children and adults using our services are free from abuse, neglect and are living in a safe environment
  • Our team will treat all families undergoing safeguarding procedures equally with dignity and respect. We will keep them informed, be supportive and explain what is happening
  • We are available to offer and provide support, advice, guidance, training and supervision to our staff who work directly with children
  • We work in partnership with external organisations to achieve the best outcomes for children, young people and families

Information for children and young people

Types of abuse:

If you're not getting the important things you need at home, you could be being neglected. If you have a disability, you should also be supported in whatever extra ways you need.

Physical abuse is when someone hurts or injures you on purpose. It can include hitting, kicking, hair pulling, beating with objects, throwing and shaking. No one has the right to hurt you in this way.

If someone is always putting you down, shouting at you or making you feel bad about yourself, this is emotional abuse. It is wrong, even if they are not doing it on purpose. It can make you feel scared, stressed and upset.

Sexual abuse is when a child or young person is forced, tricked or pushed into taking part in any kind of sexual activity with an adult or another young person. This can include kissing, touching the young person's genitals (private parts) or breasts, intercourse or oral sex. It can happen to anyone – boys and girls. If you are being sexually abused, it's not your fault and you're not alone.

For more information please visit:

If a child is at an immediate risk of danger, please call the police on 999.

If you are worried about your safety:

You can always speak to the nurse or doctor looking after you.

Call Child Line 0800 1111.

Information for adults

If you are worried about a child’s safety:

You can speak to the nurse or doctor looking after the child.

Contact NSPCC.

Speak to Birmingham social workers on 0121 303 9515 or out-of-hours on 0121 675 4806.


We’re always looking for ways to improve our safeguarding practice and are keen to hear about your experience at our hospitals. If you have any suggestions please contact us on 0121 333 8875.

Safeguarding Adults

If you have any concerns about the safety and welfare of a vulnerable adult and want to report adult abuse, including domestic abuse, please contact Adults and Communities Access Point (ACAP) on 0121 303 1234 or e-mail ACAP@birmingham.gov.uk.

If these concerns are outside of normal office hours then the Emergency Duty Team (EDT) can be contacted on 0121 675 4806. For more information you can visit the Birmingham Safeguarding Adults Board website at www.bsab.org.

If an adult is at immediate risk, please call the police on 999.