The services we offer

Advice and guidance including descriptions of the types of services offered by the organisation are detailed below.

Information item / description

Availability and Links

£ = Possibility

of charge

Clinical Services:

bwc.nhs.uk

 

 

Support Services:

For example, X-ray, Pharmacy and

Pathology.  A list of the Trusts departments, an overview of the departments’ role and relevant contact details are available in the A-Z index on our website.

 

bwc.nhs.uk

 


 

Private Patients:

 

bwc.privatepatientsmanager@nhs.net

 

 

The Annual Report:

Contains brief summaries of what we do and where we channel our resources.

 

bwc.nhs.uk

 

 

Public Board of Directors’ Minutes:


 

https://bwc.nhs.uk/board-meetings-and-minutes

 

 

Patient Information:

The Trust has a Child and Family Information Centre where a vast amount of information for patients, parents and carers is available.  There are also vast amounts of information available on the website under the Patient and visitors heading.
 

 

https://bwc.nhs.uk/patients-visitors

or contact

The Child & Family Information Centre
Birmingham Children's Hospital NHS Foundation Trust
Steelhouse Lane
Birmingham B4 6NH
Tel: 0121 333 8505
Fax: 0121 333 8505

 

 

The Play Centre

Birmingham Children’s Hospital NHS Foundation Trust

Steelhouse Lane

Birmingham B4 6NH

Tel: 0121 333 8656

 

 

Volunteers:

Vacancies for volunteers are advertised via the recruitment page on the website.  Further information on becoming a volunteer is available from our Volunteer Services Team.
 

bwc.nhs.uk/volunteer

 

 

Hospital Chaplaincy

The Chaplaincy team are available to provide spiritual, religious, pastoral care and support 24 hours a day for anybody who needs it.

 

https://bwc.nhs.uk/chaplaincy

or Tel: 0121 333 8527.

 

 

James Brindley School

The James Brindley School has a team of teachers and support staff that will teach your child either on their ward or in the school building. If your child is in hospital for more than one week the teacher will ask your child's school to send work.

 

www.jamesbrindley.bham.sch.uk or visit the Hospital Facilities section of our website www.bch.org.uk

 

 

Interpreters:
Our interpreting department provides a vital communication link between healthcare professionals and families whose first language is not English. We offer a range of services.

 

https://bwc.nhs.uk/the-interpreting-service

 

 

Social Work:

We have a social work department in our hospital. The social workers can advise you on practical and financial problems, tell you about local services and help arrange the ones you need.

 

If you would like to speak to one of our social workers, please contact switchboard: 0121 333 9999

 

 

 

 

 

 

Restaurant and Snack Bars:

Further information including opening hours is available on our website.

 

https://bwc.nhs.uk/restaurant

 

 

Infection control:
Guidance on infection control is displayed throughout the hospital.  The Trust also produces and annual infection control report

 

https://bwc.nhs.uk/infection-prevention-and-control

 

 

Play Centre:

We have a Play Centre that families are able to use between 1pm - 4pm Monday - Friday

https://bwc.nhs.uk/play

 

Please contact switchboard:

0121 333 9999

 

 

 

Parent Accommodation:

For more information, please contact the Parent Accommodation team on 0121 333 8450. or visit https://bwc.nhs.uk/parent-accommodation